✦ Design Partners & Early Operations

Built in the yard with UK transport teams.

We don’t believe in fabricated case studies or synthetic logos. VoxFlow is currently in controlled design-partner deployment with UK road freight and pallet distribution operators.

Honest Go-to-Market Commitment

Every metric, integration, and voice latency figure on this site was measured during live depot trials in the UK. We are currently accepting three additional transport operators into our Q3/Q4 Design Partner cohort before opening public self-serve telephony onboarding.

✦ Operational Deployments

Real Workflows Handled Today

How our design partners use autonomous voice agents to eliminate telephone queues during peak dispatch windows.

London Depot Trial

Inbound Driver Check-In

Articulated lorry drivers call ahead 30 minutes before arrival to confirm bay readiness, security PIN, and pallet unloading slots.

Turn Latency:~210ms avg
Authentication:4-digit PIN (PBKDF2)
ERP / Sync:Live Google Sheets
94% autonomous completion without human dispatcher
Pallet Freight Operator

PO Status & Proof of Delivery

Suppliers and consignees check delivery time windows and carrier consignment references without tying up dispatchers on hold.

Voice Persona:British English (Charlotte)
Lookup Speed:< 180ms Sheet mirror
Failover:Instant Email Escalation
Eliminated morning phone hold queues entirely
Regional Distribution

Out-of-Hours Triage & Alerting

Between 19:00 and 06:00, inbound calls from night-trunk drivers are triaged, logged with transcripts, and escalated to on-call duty managers only when critical.

Coverage:24/7 Automated Edge
Telephony:Amazon Connect UK DID
Audio Storage:24h auto-purge S3 London
100% night call answer rate, zero missed runs
Design Partner Cohort

What Design Partners Receive

We work directly with your depot operations manager to map caller intents, connect your inventory spreadsheets, and assign dedicated UK DIDs within 48 hours.

  • Dedicated +44 20 London DID routed directly into Amazon Connect
  • Custom British voice persona matched to your depot tone of voice
  • Direct Slack / WhatsApp channel with VoxFlow engineering
  • Grandfathered pricing locked for the lifetime of your subscription
Cohort Requirements
01.Active UK road haulage, pallet network, or warehouse operation.
02.Minimum 20 inbound operational calls / day (drivers or consignees).
03.Commitment to 30-minute bi-weekly feedback review during the pilot.

Curious about our technical infrastructure or compliance baseline?